Monday, December 12, 2011

Lipitor Gone Generic

Lipitor generic, Atorvastatin, has been added to the drug list with Anthem as of November 30, 2011.  This generic is tier 1 and will be a significant savings for members if they choose to take the generic. The tier 1 with Anthem is the lowest co-pay for members.  As always, members would want to consult with their Physicians if the generic would be suitable for them to switch to.
Also, Anthem announced the name brand, Lipitor, as of December 5, 2011, has moved to tier 3. Depending on the plan members are enrolled in, the full cost of the name brand could be the member's cost. Members are advised to check on the particular drug benefit they have to determine how this will impact them.
If you have any questions or need more information on this the Anthem website is a great tool to utilize for any drug changes with Express Scripts or you can always contact Customer Care with McGohan Brabender and we’ll be happy to assist.

Thursday, December 1, 2011

Healthcare Reform Preventive List

New guidelines with Healthcare Reform now provide some preventive services to be paid by your carrier at 100%.  We have posted the general list from the healthcare.gov  website below.  With any health insurance carrier, services are only processed as preventive if coded as such by your doctor.
            Preventive care is usually precautionary.  An example would be if your doctor orders a colonoscopy because of your age and codes the claim as preventive, this would process under the preventive benefit.  But, if your doctor recommends a colonoscopy to investigate symptoms, and codes the claim as diagnostic, this would not be considered preventive.

Tuesday, November 22, 2011

Meet the Customer Care Team: Johanna!


       We are going to introduce a member of our Customer Care Team each week.  We hope this helps you to get to know us better.  Along with putting a face to a name or voice on the phone.  This week we are introducing: Johanna.
       Johanna has been with the team since June of 2007.  She has become one of our team's greatest assets.  She is currently our Senior Customer Care Representative and handles more of the complicated or escalated issues we receive.  Her wealth of knowledge and expertise in resolving tough claim issues is invaluable to our clients and to McGohan Brabender.  Johanna's passion allows her to really think outside the box and look at claim issues from all angles in order to truly help our members. She resides in Centerville, OH with her husband and son.  Johanna is very active in her church and enjoys spending time with her family.  The Customer Care Team is very lucky to have her.  Say Hello to Johanna!

Thursday, November 17, 2011

Help with Reading your Explanation of Benefits

Have you ever received claim information from your insurance company and was so confused you didn’t know what to do?  Well, help is here!
Reading any Explanation of Benefits (EOB) can be challenging for members trying to figure out what is meant and what you actually owe on a claim. Below are three examples from Anthem, United Healthcare and Humana with an easy to understand breakdown on an EOB.  Your days of not understanding your claims can hopefully be behind you!  Of course if you have any questions, you can always call member services on the back of your ID card.  If you are still unsure, McGohan Brabender Customer Care is always here to help!



Thursday, November 10, 2011

Find help with the cost of Medicine

Our team received a “tip” on this site and it was too good not to share!  In our opinion this is one of the best sites found so far!  Below is link to a source of discounts, coupons, and so much more for prescription medication.  This site can help with all ages and even someone without insurance benefits.  We are very excited about finding this website and it is truly worth a look!

Thursday, November 3, 2011

HSA Contribution Limits for 2012

Please see updates for increases in HSA contribution limits for 2012. Remember these amounts include any contribution employees may receive through employer contributions.

New Contribution limits for 2012 with HSA – Health Savings Account 

Individual:  $3,150.00
Family:  $6,250.00

Catch-up Contribution $1,000.00 – 55 years of age and older for 2012.

Friday, October 14, 2011

Walgreens and Express Scripts Negotiation Update

The negotiations for Walgreens and Express Scripts for their contract renewal continues, however both sides are losing optimism for a favorable outcome as the January 1, 2012 deadline nears.

Recently, Anthem has released the following letters and frequently asked questions regarding what will happen next for their clients who currently use Walgreens Pharmacies:

Anthem Letter to Employers

Anthem Letter to Employees

Anthem FAQ for Walgreens Customers