Thursday, March 29, 2012

Aetna 2012 Drug List and More

Each year insurance carriers may change their drug formularies and preferred drug lists for tiered plans.  The link below is the 2012 Aetna drug list to help maximize your benefits for the 2012 calendar year.  There is also a FAQ for answers about generic vs. name brand and about preferred drugs.  If you have any further questions, you can always contact the Customer Care Team at (937) 260-4300 or toll free at (877) 635-5372.

2012 Aetna Drug List and More

Thursday, March 15, 2012

Meet the Customer Care Team: Ben

We have been introducing a member of the Customer Care Team over the past months to help put a face to a name or a voice on the phone.  This week we are introducing: Ben

Ben has been with the company since November of 2007 starting in another role before coming to the Customer Care Team.  Ben has a high level of expertise in all areas of customer service.  He truly possesses a unique sense of humor which makes his influence with the team very positive.  Ben resides in West Carrollton, OH.  He enjoys spending time with his fiance.  He has a real passion and talent for music, singing, and playing the guitar.  He is also an avid runner.  We are thrilled to have Ben, who is such an asset to the team.
Say Hello to Ben!

Thursday, March 8, 2012

2012 Anthem Formulary


Anthem has a formulary list of preferred drugs for tiered drug plans.  Attached below is the most current drug list. In order to maximize your benefits, the formulary drug list shows you the drugs and tiers of each.  The  associated cost of the tiers could be different depending on what plan you are enrolled in.  Additional information can be viewed online at www.anthem.com under member services or by contacting Anthem at the member number located on the back of your current ID card.  You can always contact the Customer Care team for additional assistance as well at (937) 260-4300 or toll-free (877) 635-5372.