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Tips and Tricks to Help You Navigate Your Benefit Program.

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FAQ

1. Why can't I see my spouse/dependent when I sign in to my online medical coverage site? Are they enrolled?
2. How long is my HIPAA form good for?
3. How does the new dependent age extension work?
4. What services are covered as preventive services?
5. How can I help my issues to have a quick turnaround time?
6. What should I do if my deductible, EOB, etc. does not match up with my HSA account?
7. How can I figure out if a procedure will be covered by my benefits?
8. Why am I getting charges for my preventive annual exam with by OB/GYN?
9. How do I make changes to my HSA account?
10. I have exhausted all appeals options through my insurance carrier. Is there anything else that I can do?
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McGohan Brabender Customer Care Team

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